Mindset HR

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A county that does not have one labour market

Norfolk is not a single employment picture. Norwich has a professional and financial cluster with the salary expectations that come with it. The coast and the Broads run on tourism and empty out in winter. The west and centre of the county run on agriculture and food processing. Great Yarmouth carries both tourism and the offshore energy support industry. Care and healthcare employ people everywhere and struggle to hold on to them.

An employer in Dereham and an employer in Cromer are not solving the same problem, even when they describe it the same way. What they usually share is that neither has an HR department, and both have been putting something off.

How we cover it

The office is at 13 The Close in Norwich, and the county is a manageable drive from it. Advice, documents and most casework run by phone, video and email — quickly, because that is usually what the situation needs. Hearings, investigations, risk assessments and anything sensitive we do on site.

You get a named consultant rather than whoever answers. Over a hundred years of combined HR experience across the team, CIPD Level 7 qualified, and a habit of telling clients when they do not need something.

Where we work

From the office at 13 The Close, Norwich, we cover the whole county — including:

  • Norwich
  • Great Yarmouth
  • King's Lynn
  • Thetford
  • Dereham
  • Wymondham
  • Attleborough
  • North Walsham
  • Cromer
  • Diss
  • Fakenham
  • Downham Market

HR in Norfolk — common questions

Do you only work with Norfolk businesses?
No — we work with clients across the UK, and a good deal of HR support does not need anyone in the room. But Norfolk is where we are, and where we can be on site quickly.
How quickly can you get to us?
Most of the county is within about an hour of the Norwich office. For anything urgent, the first response is usually a phone call the same working day.
Do you charge for travel across the county?
Ask when you call — it depends on the arrangement and where you are. We would rather tell you straight than surprise you on an invoice.
We are just outside Norfolk. Can you still help?
Yes. We work into Suffolk and the surrounding area, particularly for health and safety and retained support.

See how we have helped others

I first contacted Gemma at Mindset HR several months ago when I was struggling with a member of staff. Since first contact Gemma has been nothing short of amazing. She made everything easy to deal with and was always there to answer queries and questions. She made a very stressful and trying situation so much easier. I would not hesitate in recommending Gemma and her team to anyone.

Wesley Scoffins

So very impressed with Gemma and Mindset HR. Such a huge amount of experience and knowledge available that gets delivered in the calmest of manners. That makes it all so reassuring for everyone involved in an HR process. I thoroughly recommend Gemma and Mindset HR to any company seeking a genuine partner in your business.

Dan KellyBNI Norfolk

As a small business we cannot afford to have a dedicated HR manager — so by using Mindset HR we get swift, good advice without the salary. Thank you for always being on hand.

Debbie Everett

Superb service from Gemma at Mindset HR. Gemma is very friendly and approachable, with a wealth of HR knowledge at her fingertips. Would 100% recommend.

Britannia Safety

Gemma was recommended. If you're looking for someone that deals with employment law, she is the lady you need. Fantastic service and will not hesitate to recommend Gemma in the future.

Suanne Jones

Gemma was welcoming, friendly, supportive and professional. Support was also available in-between sessions, which is very considerate.

Helen

What can I say about Gemma and Mindset HR. Amazing, just simply amazing. If we have a good mindset and a clear vision we can accomplish whatever we want — as a business owner that is so important to me, and having had the pleasure of listening to Gemma a few times I would highly recommend her to anyone who wants to develop and move forward personally, in business and spiritually. I am very keen to work closely with Gemma as I can clearly see the benefit that Gemma can bring to my business and my team. Setting goals and achieving them is key to success. I really could go on all day, but why not take some time to listen to her for yourself — it may just change your life.

Gareth HillUW Partner

Great service, highly recommended.

Simon Watts

Reviews from Google

Ready to make HR work for your business?

Whether you need ongoing HR support, help with a specific challenge, or a fresh perspective on your people strategy, Mindset HR is here to help.

Norwich, Norfolk  ·  gemma@mindset-hr.co.uk