Culture Change Specialist
Shape a culture your people believe in and your business can grow on — with engagement, values and behaviours that hold up under pressure.
Your culture, and retaining your people
Once recruited, you need to retain your people by ensuring you have a great culture. But you also need to know what this means — not only to you, but to your people too.
How do you improve morale? Is your workforce motivated? Are you thinking about diversity and inclusion, including things like the menopause? We can help with engagement and work with you to ensure you are striving to be the employer of choice.
Understanding what culture means here
Culture change starts with an honest picture of where you are now. We work with you and your people to surface what is really happening day to day — how decisions get made, how feedback travels, and what behaviour actually gets rewarded.
From there we build a practical plan: the values that matter to your business, the behaviours that bring them to life, and the management habits that keep them in place long after the launch.
Engagement that lasts
Engagement is not a survey. It is the sum of how people are recruited, managed, developed and listened to. We help you close the gap between the culture you describe to candidates and the one your people experience in their first ninety days.
We support you with communication, manager capability, and the measures that tell you whether anything has actually changed.
Where we typically start
- Culture and engagement diagnostics across the employee lifecycle
- Values and behaviour frameworks your managers can actually use
- Diversity and inclusion, including menopause and wellbeing support
- Employer-of-choice positioning, from advert through to induction
EQ accounts for 58% of performance, in every job type.
It is a big enough chunk that nothing else moves without it — performance, wellbeing, the support people get, the quality of the leadership above them. Gemma on why the profession attracts people who ask questions rather than hand down statements.
Book a CallSee how we have helped others
“Gemma is an honest, genuine & caring HR professional. She works hard to find solutions and support individuals and teams. She will spend quality time understanding circumstances and then put in robust plans to turn things around. Gemma thinks about HR from all angles — coaching, consultancy, mindset, experience and training — so is an enormous asset to us here.”
“Gemma is an extremely skilled HR consultant and I am extremely grateful to her for the advice and commitment she has given me in my time as a manager. She has been an asset to myself and my team by offering valuable advice and support that has allowed my team to grow and succeed.”
“Gemma is a rare breed of HR professional; she cares very deeply about people and that is evident in everything she does at work. Her mindset is facilitative, considerate, and understanding, and she always considers the impact of decisions on the wider population. Her knowledge of employment legislation and process is exceptional.”
“Gemma's mindset training is second to none! I can't thank Mindset HR enough. Highly recommend.”
Other ways we can help
All servicesReady to make HR work for your business?
Whether you need ongoing HR support, help with a specific challenge, or a fresh perspective on your people strategy, Mindset HR is here to help.
Norwich, Norfolk · gemma@mindset-hr.co.uk