Mindset HR

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From founder-led decisions to a management team

When a Cambridge business grows beyond its founding team, HR often changes before anyone has formally taken responsibility for it. Hiring decisions move to team leaders, new managers inherit performance conversations and the original handbook stops reflecting how people work.

We help you make that transition deliberately. Start by reviewing roles, contracts, onboarding and management responsibilities. Then agree where regular HR advice would help and where a defined project will do. This is practical support for the business you have today, with room for the next stage of growth.

HR support for Peterborough and teams across the county

An employer in Peterborough with several teams or work sites may need a different starting point from a small Cambridge office. A useful first review looks at who manages each team, how concerns reach the owner and whether contracts and payroll records reflect current working arrangements.

For businesses with staff in Ely, Huntingdon, Wisbech or St Neots, remote HR support makes it possible to involve managers in different locations. We can discuss individual cases, review documents and agree the next steps by phone, video and email. Any work requiring attendance is discussed separately before booking.

Hiring, developing managers and keeping records aligned

Our recruitment consultancy helps employers with the hiring process, from defining the role to selection and onboarding. It is support for the business making a hire. If your strongest technical employee is becoming a manager, leadership coaching can help them work through the change in responsibilities.

Retained HR packages provide ongoing support, while an HR health check gives you a review and findings report to prioritise improvements. Payroll support connects starters, leavers and contractual changes with the monthly pay cycle. These services can be discussed together, but the scope should reflect the work you actually need.

What happens when you contact us

Tell us the size of your team, where people work and what prompted you to look for an HR consultant. If there is an immediate concern, include any relevant deadline so we can discuss whether we can help within the time available. We will explain what information is needed next.

Our office is in Norwich, not Cambridge or Peterborough. Remote advice is the starting point for support across Cambridgeshire. If you need an on-site meeting, investigation or other in-person work, we will discuss delivery, availability and travel before agreeing the engagement.

Where we work

Our Norwich-based team provides remote support to employers in Cambridge, Peterborough and the surrounding area. Discuss on-site needs before booking.

  • Cambridge
  • Peterborough
  • Ely
  • Huntingdon
  • St Neots
  • St Ives
  • Wisbech
  • March
  • Soham

HR in Cambridgeshire — common questions

Are your HR consultants based in Cambridge?
Our office is in Norwich. We support Cambridge and Cambridgeshire employers remotely and agree any on-site requirements individually. We do not have a Cambridge branch.
Can you provide HR support to a Peterborough business?
Yes, remote advice and document support are available. Tell us your team size and the work you need. For anything requiring attendance in Peterborough, discuss availability and travel with us first.
Can you help when we hire our first managers?
We can help you review role responsibilities, hiring and onboarding, then discuss the HR advice or leadership coaching those managers need as they take responsibility for people.
Should we start with an HR audit or a retainer?
An HR health check is useful when you need a review of what is already in place and a prioritised findings report. Retained support is for continuing advice and agreed work. We can help you compare the options during your initial conversation.

See how we have helped others

I first contacted Gemma at Mindset HR several months ago when I was struggling with a member of staff. Since first contact Gemma has been nothing short of amazing. She made everything easy to deal with and was always there to answer queries and questions. She made a very stressful and trying situation so much easier. I would not hesitate in recommending Gemma and her team to anyone.

Wesley Scoffins

So very impressed with Gemma and Mindset HR. Such a huge amount of experience and knowledge available that gets delivered in the calmest of manners. That makes it all so reassuring for everyone involved in an HR process. I thoroughly recommend Gemma and Mindset HR to any company seeking a genuine partner in your business.

Dan KellyBNI Norfolk

As a small business we cannot afford to have a dedicated HR manager — so by using Mindset HR we get swift, good advice without the salary. Thank you for always being on hand.

Debbie Everett

Superb service from Gemma at Mindset HR. Gemma is very friendly and approachable, with a wealth of HR knowledge at her fingertips. Would 100% recommend.

Britannia Safety

Gemma was recommended. If you're looking for someone that deals with employment law, she is the lady you need. Fantastic service and will not hesitate to recommend Gemma in the future.

Suanne Jones

Gemma was welcoming, friendly, supportive and professional. Support was also available in-between sessions, which is very considerate.

Helen

What can I say about Gemma and Mindset HR. Amazing, just simply amazing. If we have a good mindset and a clear vision we can accomplish whatever we want — as a business owner that is so important to me, and having had the pleasure of listening to Gemma a few times I would highly recommend her to anyone who wants to develop and move forward personally, in business and spiritually. I am very keen to work closely with Gemma as I can clearly see the benefit that Gemma can bring to my business and my team. Setting goals and achieving them is key to success. I really could go on all day, but why not take some time to listen to her for yourself — it may just change your life.

Gareth HillUW Partner

Great service, highly recommended.

Simon Watts

Reviews from Google

Ready to make HR work for your business?

Whether you need ongoing HR support, help with a specific challenge, or a fresh perspective on your people strategy, Mindset HR is here to help.

Norwich, Norfolk  ·  gemma@mindset-hr.co.uk