Ad Hoc HR Support in Norfolk

Something has come up and you need it handled properly. No retainer, no tie-in — just the advice, when you need it.
The call we usually get
A Norfolk employer with fifteen staff, no HR function, and a situation that has escalated further than it should have. Often it has been running for weeks before anyone picked up the phone, because the business was hoping it would resolve itself and there was nobody obvious to ask.
That is the point of ad hoc support. You do not need a monthly arrangement to get a situation handled correctly — you need someone who has done it before, today. We pick it up, tell you where you actually stand, and take it from there.
What we get called about
Dismissals and the process that has to come first. Grievances, including the ones raised in response to something else. Long-term sickness and absence patterns nobody has documented. Contracts that were copied off the internet and do not say what the business thought they said. Right to work checks — which matter more in a county with this much seasonal labour, and where the penalty runs to £60,000 per worker.
If the situation is bigger than one call, we will say so. If it is smaller than you feared, we will say that too.
Common questions
- How quickly can you pick something up?
- Usually same or next working day. Call 01603 511481 — Monday to Friday, 9am to 5.30pm.
- Do I have to commit to anything ongoing?
- No. Ad hoc is genuinely ad hoc. Some clients use us once a year, some move to a retainer once they see how often it comes up.
- Can you handle the hearing itself?
- Yes. We chair disciplinary and grievance hearings on site across Norfolk, or support your manager through running it.
Other ways we help in Norfolk
All Norfolk servicesReady to make HR work for your business?
Whether you need ongoing HR support, help with a specific challenge, or a fresh perspective on your people strategy, Mindset HR is here to help.
Norwich, Norfolk · gemma@mindset-hr.co.uk