Ad Hoc Reactive HR Support
Expert HR support when you need it — day-to-day issues, casework and manager guidance, without a full-time hire.
Providing the advice you need to protect and grow the business you desire, from one HR partner who takes the time to understand it.
Tell us where you are and we will point you the right way.

“We start with your business, not a template.”
We work closely with business owners to understand your needs, your challenges and your circumstances — then build an HR solution around them. No one-size-fits-all, no jargon; practical advice from a team with over 100 years of combined experience at both operational and strategic level.
From leadership and culture to recruitment, compliance and ongoing HR support, Mindset HR provides practical solutions tailored to your needs.
Expert HR support when you need it — day-to-day issues, casework and manager guidance, without a full-time hire.
Bronze, Gold and Platinum retained support — pick the balance of cost and content that fits your business.
Build a culture your people believe in, with engagement and values that survive contact with the day job.
Practical, defensible handling of grievances, disciplinaries, absence and performance — with you at every step.
Find and keep the right people, with a recruitment process built around your business and its values.
Determining what is currently in place and how effective it is, with a tailored findings report.
Group and one-to-one coaching that shifts how you and your leaders think, decide and lead.
The right HR system for your size and stage, implemented properly and adopted by your managers.
Benefits and recognition your people actually value, and that make them feel appreciated day to day.
Restructuring and redundancy handled carefully — the process, the consultation and the conversations.
Practical health and safety guidance that keeps your people safe and your business compliant.
Coaching that empowers you to redefine your beliefs, values, identity and purpose — group and one-to-one. Our blend of development insight and HR strategy helps you sculpt the reality you want for yourself and for your organisation.
CommunityMum's Mindset ComebackJoin the community on Skool (opens skool.com in a new tab)Placeholder copy — final Mindset Coaching content to follow from the client.

Experience, accreditation and a genuinely people-first way of working — brought to your business.
Over 100 years of combined HR experience across our team, spanning diverse industries at operational and strategic levels.
Fully accredited HR expertise, with knowledge of best practice and compliance.
Helping organisations build stronger teams, better engagement and healthier workplaces.
No one-size-fits-all. Every solution is shaped around your business and your people.
These are the values our clients tell us they feel when they work with us — the feedback that comes back again and again.
Actively listening to gain the knowledge needed to respond appropriately.
Understanding what someone else is going through and how they feel.
Being transparent and approachable while serving the best interests of others.
Taking the time to make others feel important and understood.
Being who we say we are going to be, and doing what we say we are going to do.
We listen to your business, your people and your challenges.
We create a practical HR approach tailored to your needs.
We work alongside you to implement the right solutions.
Anna and James run the Norfolk Mead as a family business. Their team now takes questions to Faith rather than to the owners, the compliance side is handled as the law moves, and Anna is back in the kitchen instead of in the middle of every people issue.
Book a CallWe’re proud to support businesses with practical HR advice and real results. Here’s what some of our clients have to say.
View all reviews
“Since first contact Gemma has been nothing short of amazing”
Wesley Scoffins

“Superb service from Gemma @ Mindset HR”
Britannia Safety

“Such huge amount of experience and knowledge”
Tom Harvey
Fully accredited HR expertise, recognised by the industry — including Best UK Consultancy at the 2026 Business Consultancy Awards.


Conversations, articles and press from Mindset HR.
Whether you need ongoing HR support, help with a specific challenge, or a fresh perspective on your people strategy, Mindset HR is here to help.
Norwich, Norfolk · gemma@mindset-hr.co.uk